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Verint® helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise.
26-27 April 2022
In periods of great economic upheaval such as businesses are going through right now, the business services are looked at as “back bone” instead of “back-office” as they supply crucial efficiencies to the greater business.
Event Ended
Virtual
Paid
27-28 April 2022
The Back Office is moving to the front seat. It is time to recognize its value as one of the strategic drivers of companies’ performance. Open banking, customer centricity, employee experience boost or technology inefficiencies have only accelerated
Austria
Vienna
ICMI's Contact Center Expo: A Digital Experience offers the content you need from the comfort of your own desk. Expert and experienced, the inspirational keynote speakers will heighten you and your team's awareness on organizational excellence, unfla
11-12 May 2022
In a year when driving our industry forward together has never been more important, join 70 senior-level Digital, eComm and CX decision makers to have the most productive learning and networking experience.
UK
St Albans
12-12 July 2022
Advanced tools and platforms have become pivotal for marketers to leverage insights into consumer behavior and gain a competitive edge. Mixed reality, chat-bots, voice search and more are being seamlessly integrated into ad campaigns, and are quick
13-14 September 2022
Only senior-level decision makers from the UK’s leading retailers who are profiled on interests can attend eTail Connect Autumn, enabling you to have the most productive learning and networking experience.
13-13 October 2022
This conference will take a deep dive into how organisations are having to handle more information every day than ever before, as nearly 2.5 quintillion bytes of data are generated daily.
London
26-27 October 2022
Today’s businesses navigate many customer channels and interactions. Think, mobile apps, websites, social media platforms and brick and mortar stores. Evolving customer demands, disruption and proliferating channels highlight the need for organizatio
Free
02-03 November 2022
The AI Summit & IoT World Austin is supported by our media brands: AI Business IoT World Today Enter Quantum
USA
Austin
02-04 November 2022
Reputation and retention – true markers of claims excellence Customers are asking for a quick, simple process, handled with empathy and efficiency. The tools to provide this exist already, but now it’s about implementation and delivery. Deploy cuttin
Chicago
19-21 March 2023
In a marketplace characterized by increasing levels of noise and friction, the contact center stands alone as a critical resource for direct customer engagement.
Miami
12-13 April 2023
The Insurance AI and Innovative Tech USA 2023 event is set to take place on April 12-13 at the Marriott Marquis in Chicago, USA. The event will focus on the three key pillars of tech-enabled, AI-fueled, and data-driven insurance, offering carriers an
10-11 May 2023
In today's business landscape, CX (Customer Experience) plays a critical role in driving growth and maintaining a competitive edge. Those who neglect this potential will fall behind their competitors, losing out on customer loyalty and revenue. Atten
San Diego
12-15 June 2023
We are excited to draw together CX artisans (or masterminds) at Verint Engage 2023. Join us to experience a wide range of session topics to be covered at our conference—from Elevating Experience Management to Delivering Value with AI & Analytics and
Las Vegas
18-21 June 2023
Avaya ENGAGE is a must-attend event for our customers, partners, and many more. As the global leader in customer experience solutions, we’re excited to assemble the top minds in the industry. This is where innovation and inspiration go hand-in-
Orlando
15-17 August 2023
At our core, we believe that every customer deserves a personal connection. That’s why our customer commitment is “We keep our CX Promise, so you can keep yours.” What does that mean? It means that our team equips your team with the
las Vegas
05-07 September 2023
Welcome to the exhilarating first day of VOICE & AI, where excitement and knowledge collide. Get ready for a packed program that combines insightful keynotes, tactical breakouts, Lightning Talks, Generative AI API classes, and so much more. Step into
Washington, DC
26-27 September 2023
Connected Claims USA 2023 is a two-day conference scheduled for September 26-27, 2023, at the Austin Convention Center in the United States. It is considered the world's largest claims event and is designed for senior claims decision-makers seeking t
01-03 October 2023
Today’s contact center is the foundation of the modern customer relationship. In a marketplace characterized by increasing levels of noise and friction, the contact center stands alone as a critical resource for direct customer engagement.
Litchfield
06-09 November 2023
The World's Leading Knowledge Management Event Join us in Washington, DC this November for KMWorld 2023 where you’ll get practical advice, hear inspiring thought leadership, and have access to in-depth training and workshops on how KM and related dis
Washington
07-08 November 2023
This event is a unique opportunity to learn from industry leaders, network, and share ideas & best practices that elevate CX & CS. Now more than ever, we must be focused on meeting our customers’ needs and expectations.
New York City
07-09 November 2023
Join us for three days of practical advice, thought leadership, and interaction with colleagues and peers at Enterprise Search & Discovery 2023 this November in Washington, DC. Discover how to design, build, and manage better search and discovery to
28-30 November 2023
Future Branches Austin 2023 is the premier conference for branch and retail banking innovators. Since its inception in 2016, this event has been the ultimate platform for financial services professionals to benchmark against the best in the industry.
06-07 December 2023
The AI Summit New York is a premier event that offers opportunities for attendees to explore, network, and learn from experts, practitioners, policy makers, and business leaders from around the world who are utilizing AI to achieve their ultimate bus