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UJET is the world’s first and only cloud contact center platform for smartphone era CX.
27-28 April 2022
ICMI's Contact Center Expo: A Digital Experience offers the content you need from the comfort of your own desk. Expert and experienced, the inspirational keynote speakers will heighten you and your team's awareness on organizational excellence, unfla
Event Ended
Virtual
Paid
20-22 July 2022
Customer Contact Week is heading back to Las Vegas this June 20-23, 2022! This year we look forward to continuing to bring our community together and navigating the new normals of our industry while tackling the biggest challenges.
Free
06-07 September 2022
Delivering memorable and personalised retail experiences through digital innovation, in store transformation and omnichannel integration The pandemic heralded a dramatic shift to digital channels as customers and retail business alike were forced to
27-27 March 2023
While COVID-19 accelerated digital transformation projects and demonstrated their tremendous potential, the pandemic also highlighted the divide between skeptical buyers and early adopters of disruptive technology.
Hybrid
Orlando
27-30 March 2023
For over 30 years, Enterprise Connect has been the leading conference and exhibition for enterprise communications and collaboration in North America. Enterprise Connect is where the enterprise IT community gathers to exchange knowledge, network with
01-04 May 2023
The Channel Partners Conference & Expo, in conjunction with the MSP Summit, will be taking place in Las Vegas from May 1-4, 2023. This independent channel event is the perfect opportunity for partners to enhance their skills, team, organization, and
Las Vegas
24-27 July 2023
In 2023 there is no shortage of opportunity in the CX space. With a focus on digital and a need for innovation, brands are making major strides in delivering more exceptional, seamless and high quality experiences for customers. But these haven’t com
09-11 August 2023
Join us at the CCW Executive Exchange, a premier event in the world's largest customer contact event series. This exclusive gathering is designed specifically for senior CX and Customer Contact Leaders who are seeking to stay at the forefront of indu
USA
Denver
18-19 September 2023
The call to prioritize “relationships” over “transactions” has become cliche in the customer experience space. The desire to focus on journeys over interactions is equally common. The ubiquity of these ambitions has not, however, been driving progres
11-13 October 2023
CCW Nashville 2023 is the premier customer contact event series, renowned as the world's #1 gathering for professionals in the customer contact and CX industry. Taking place from October 11th to 13th, 2023, this event promises cutting-edge content an
Nashville
23-26 October 2023
With digital transformation came the smart contact center. Equipped with sophisticated technology that empowers agents to predict customer needs, recognize their intention and meet them with the care that they need, the smart contact center idealizes
15-17 November 2023
The CXO Exchange is an exclusive, invitation-only event specifically designed for senior CX (Customer Experience) leaders. The event aims to provide a platform for these leaders to benchmark their strategies, connect with peers, and identify solution