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Customer Contact Week is heading back to Las Vegas this June 20-23, 2022! This year we look forward to continuing to bring our community together and navigating the new normals of our industry while tackling the biggest challenges.
Explore the 12 principle playbook: turning everyday customers into raving fans, the future of customer experience and building empathetic interactions.
Discover how to reimagine your Contact Center with AI and automation and how to understand, empower, execute - 3 steps to a better service experience.
Learn, engage and network with industry experts and keynote speakers like Brian Cantor and Brooke Lynch.
The Customer Management Practice (CMP) acts as a complete research, marketing and business development partner, and resource hub to the customer management sector.
Coveo personalizes every digital experience for customers, partners, dealers, and employees.
Talkdesk is a global customer experience leader for customer-obsessed companies. Our contact center solution provides a better way for businesses and customers to engage with one another.
NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data.
Five9 is an industry-leading provider of cloud contact center solutions, bringing the power of cloud innovation to more than 2,000 customers worldwide and facilitating billions of customer engagements annually.
We empower companies to build experiences customers love. After founding RelateIQ and successfully selling to Salesforce in 2014, we are revolutionizing how companies connect with their customers.
LiveVox is a next-generation contact center platform that powers more than 14 billion interactions a year.
UJET is the world’s first and only cloud contact center platform for smartphone era CX.
CareerBuilder is a global, end-to-end human capital solutions company focused on helping employers find, hire and manage great talent.
[24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and effortless customer experiences across all channels; attract and retain custo
[24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and effortless customer experiences across all channels; attract and retain customers; boost agent productivity and satisfaction; a
Whether you’re training for your first marathon, learning Mandarin in your lunch breaks, or lounging on the couch in your PJs watching Sex and the City reruns (hey – we don’t judge), we love that you dance to the beat of your own drum.
SearchUnify is a leading unified cognitive platform that powers enterprise search and fuels a suite of AI applications for a future-proof customer self-service and support strategy.
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