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Observe.AI is the leading conversation intelligence platform for boosting contact center performance. Built on the industry’s most accurate AI engine that analyzes 100% of interactions across channels, Observe.
19-21 March 2023
In a marketplace characterized by increasing levels of noise and friction, the contact center stands alone as a critical resource for direct customer engagement.
Event Ended
USA
Paid
Miami
28-29 March 2023
The CX Exchange, North America’s premier invitation-only meeting for senior CX decision-makers, is designed to help you deliver a unified customer-first strategy, transforming your entire workforce into CX champions and helping your enterprise embrac
Fort Lauderdale
26-27 April 2023
Hear from the businesses and innovators who are paving the way in the customer engagement market, with our unparalleled keynote seminar lineup. Gain insight into the future of the industry as our experts share their knowledge, their wins and even the
Free
Las Vegas
15-16 May 2023
The CX Healthcare Exchange is back in Denver for its West edition at the Hyatt Regency Aurora, for two days of exclusive content and insights. Our extensive faculty of C-level executives, experienced experts, and equity specialists will uncover an ar
Denver
17-18 May 2023
As a leading executive in this market, we understand that your time is valuable, which is why at the Customer Experience Exchange BFSI you will customize your own itinerary to reflect your current initiatives, priorities and future strategic objectiv
09-11 August 2023
Join us at the CCW Executive Exchange, a premier event in the world's largest customer contact event series. This exclusive gathering is designed specifically for senior CX and Customer Contact Leaders who are seeking to stay at the forefront of indu
15-17 August 2023
At our core, we believe that every customer deserves a personal connection. That’s why our customer commitment is “We keep our CX Promise, so you can keep yours.” What does that mean? It means that our team equips your team with the
las Vegas
12-13 September 2023
We are delighted to launch the 1st edition of the CX Retail Exchange USA – where the most senior names in the industry will meet, exchange ideas, network and discover the latest solutions in the market. With hybrid retail models emerging, br
Texas
10-11 October 2023
Welcome to the 10th annual CX Exchange for Banking, Financial Services and Insurance. A decade of CX innovation, digitization and enhanced experiences, all conjoining to what after two years of a global pandemic and economic uncertainty is becoming a
11-13 October 2023
CCW Nashville 2023 is the premier customer contact event series, renowned as the world's #1 gathering for professionals in the customer contact and CX industry. Taking place from October 11th to 13th, 2023, this event promises cutting-edge content an
Hybrid
Nashville
17-19 October 2023
Introducing the Patient Experience Officer Exchange 2023: Shaping the Future of HealthcareWe are delighted to invite senior patient experience executives from the largest, fastest-growing, and most recognizable health systems and healthcare brand
Atlanta
15-17 November 2023
The CXO Exchange is an exclusive, invitation-only event specifically designed for senior CX (Customer Experience) leaders. The event aims to provide a platform for these leaders to benchmark their strategies, connect with peers, and identify solution
Orlando
05-06 December 2023
We are thrilled to launch the CX Exchange Healthcare USA, 2023 – an exclusive, invitation-only forum for experience leaders from healthcare providers and payers to network, benchmark and share best practices.Experience has never held a mo