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Creating customer value matters more than chasing great experiences. But there is often a gap between customers’ perception of value and the value a company delivers. Success for both sides comes from closing this gap.
10-11 May 2023
In today's business landscape, CX (Customer Experience) plays a critical role in driving growth and maintaining a competitive edge. Those who neglect this potential will fall behind their competitors, losing out on customer loyalty and revenue. Atten
Event Ended
USA
Paid
San Diego
17-18 May 2023
As a leading executive in this market, we understand that your time is valuable, which is why at the Customer Experience Exchange BFSI you will customize your own itinerary to reflect your current initiatives, priorities and future strategic objectiv
Denver
12-13 September 2023
We are delighted to launch the 1st edition of the CX Retail Exchange USA – where the most senior names in the industry will meet, exchange ideas, network and discover the latest solutions in the market. With hybrid retail models emerging, br
Texas
07-08 November 2023
Strategic Marketing East 2023 is an event that brings together some of the world's most influential brands to discuss and define the future of marketing. As consumers' perspectives, needs, and priorities continue to evolve, brands must adapt and find
New York City
This event is a unique opportunity to learn from industry leaders, network, and share ideas & best practices that elevate CX & CS. Now more than ever, we must be focused on meeting our customers’ needs and expectations.