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What started as an AI research company in 2002, SmartAction is now one of the leading AI-powered virtual agent solutions for contact centers over voice, chat, and SMS. While having been named “Gartner Cool Vendor” and "The Leader in AI-enhanced Self-Service,"by Frost & Sullivan, SmartAction is the top-rated Virtual Customer Assistant solution on Gartner Peer Insights as ranked by customer reviews. SmartAction operates the AI-powered CX for more than 100 brands including some of the most iconic brands in the world.
23-26 April 2023
Interactive discussion that is incredibly open and honest. Real world examples and insights from speakers on the leading edge of customer service and customer experience innovation. Creative networking that is not only fun but actually fosters real c
Event Ended
USA
Paid
Fort Lauderdale