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2020 introduced several challenges into the sector, with a sharp rise in e-commerce and retailers having to rethink their strategies.
Get 9+ hours of industry insights on topics like creating legendary social media customer experiences, how CX plays a part in making NFTs no-longer exclusive!
Meet Innovation and Customer Experience leaders from Microsoft, Ericsson, Capgemini, VXI, StateServ, HL, Genpact, AMA and more.
Experience new ways of attendee interactions! Participate in the event via live polling and gamification, take part in audience Q&A sessions and interactive quizzes.
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