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Customer Experience/Interaction Recording and Analytics - Enabling customers to listen and analyze ALL customer interactions web, email, phone, chat, and social media, in real-time to improve customer satisfaction and optimise processes.
24-24 May 2022
The e-commerce industry is on the cutting edge of technological innovation. It has to be, It is held accountable to a generation of consumers that demands excellent experiences across every channel. As we enter a new decade where customer demand for
Event Ended
Sweden
Paid
Stockholm