Contact Martin Hill

Speaking Engagements

  

Get Connected 2022
Paid

Your customers live in a hybrid world. It’s time your customer service caught up. Discover how your contact centre can deliver smart customer experiences in today’s digital-first, work-from-anywhere world! Join Puzzel and CX leaders from across the UK, Nordics and Europe at our annual customer service conference, Get Connected 2022.

15-15 September 2022
Information Technology
  

Future of The Contact Centre Conference
Paid

LET’S BUILD BETTER EXPERIENCES FOR YOUR CUSTOMERS Contact centres in the traditional sense are changing and in 2020 it was said that some contact centres made more changes in 10-weeks than they had in 20 years. The role of the agent is also changing as AI and automation infuse the contact centre with bots with empathy, speech analytics and non-hum

09-09 February 2023
Marketing & Advertising