James Walford

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James Walford

Global Director, AI Sales

Genesys

James is an accomplished leader and sales strategist with a deep understanding of the AI industry. His passion for customer experiences and innovation drives him to explore emerging markets and expand the reach of digital and artificial intelligence across the globe. With experience spanning the UK, Brazil, Malaysia, Japan, Australia, Bermuda, and the United States, James brings a truly international perspective to the Experience as a Service market.

As the driving force behind the sales strategy and go-to-market initiatives for AI, James is committed to driving growth and profitability for our customers, in harmony with fairness and transparency.

Talks About
#ai #cx #bots #digital #conversationalai

Preferred Locations
#NorthAmerica

Speaking Engagements

Xperience 2023

Paid

Welcome to Genesys Xperience 2023, where we revolutionize the way personalized Customer Experience (CX) is delivered on a grand scale. Join us in the vibrant city of Denver, Colorado for an immersive in-person event that will inspire and empower you to achieve bold results with your customer and employee experiences.

At Genesys Xperience, yo

19-21 June 2023

Information Technology

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James Walford

Global Director, AI Sales

Speaking Engagements

Xperience 2023