Ginger Conlon

Thought Leadership Director and Customer Experience Advocate

Ginger Conlon is the Thought Leadership Director and Customer Experience Advocate at Genesys, a cloud-based customer experience and contact center solution provider based in Daly City, California. In her role, Conlon is responsible for developing thought leadership content and initiatives, as well as advocating for the importance of customer experience in driving business success.Prior to joining Genesys, Conlon held several leadership positions in the marketing and media industries, including Editor-in-Chief of Direct Marketing News and Chief Content Strategist at The Pedowitz Group. She has also served as an independent consultant, providing expertise in content strategy and customer experience to clients in various industries.Conlon is a recognized expert in customer experience and has been featured in several industry publications, including Forbes and Customer Think. She is also a frequent speaker at industry events, including the Customer Experience Summit and the Adobe Summit. Conlon holds a Bachelor of Arts in Communications from the University of Delaware.

Talks About
#cx #crm #fitness #marketing #motivation

Preferred Locations
#NorthAmerica