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Speaking Engagements

  

Customer Service & Experience 2022 New York
Paid

49% of consumers have left a brand in the past year due to poor customer experience. 86% of consumers would leave a brand after as few as two poor experiences. It is overwhelmingly clear that, to achieve service & experience excellence in 2022 and beyond, organizations must exceed satisfaction and ensure delight across the customer journey.

18-19 October 2022
Marketing & Advertising
  

Healthcare Administration Conference 2023
Paid

The objective of this conference is to gather healthcare administrative professionals and managers from various parts of Canada. The conference aims to provide a diverse range of professional development micro-sessions related to healthcare operations. The topics covered in the conference will include stakeholders engagement, lean methodology, proj

19-20 April 2023
Healthcare