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Daniel Mendez Costabel is Innovation Lead & Relationship Management Director, Customer Experience and Success at Microsoft. He is enthusiastic explorer of Relationship Management, Innovation, and Customer Service ideas and practices.
Talks About #Innovation #CustomerService #Design #crm
Preferred Locations #NorthAmerica
CUSTOMER ENGAGEMENT SUMMIT We’re living in the most transformational period than many of us will ever experience, where the voice of the customer and the experiential aspect of CX is more important than ever.