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Colby has researched and has written on technology and strategy adoption in the business context and has presented this research nationally, including topics such as the importance of the user experience in increasing strategy/initiative adoption, in
Talks About #elearning #strategy #managementconsulting
Preferred Locations #NorthAmerica
In a marketplace characterized by increasing levels of noise and friction, the contact center stands alone as a critical resource for direct customer engagement.
