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Becky Cooper Nadis is Director, Customer Experience at LinkedIn. She is responsible for Customer Experience Measurement--using qualitative and quantitative customer feedback sources to help frontline teams improve customer experience & relationships.
Talks About #media #marketing #strategy
Preferred Locations #NorthAmerica
CUSTOMER ENGAGEMENT SUMMIT We’re living in the most transformational period than many of us will ever experience, where the voice of the customer and the experiential aspect of CX is more important than ever.