Ashley Eknaian

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Ashley Eknaian

Chief Digital Officer

Eastern Bank

Ashley Nagle Eknaian is the Executive Vice President and Chief Experience Officer at Eastern Bank, a community bank based in Massachusetts, United States. As the Chief Experience Officer, Eknaian is responsible for developing and implementing strategies to improve the bank's customer experience, including overseeing the bank's digital strategy and transformation.Eknaian has over 20 years of experience in financial services and has held several leadership positions in customer experience, marketing, and strategy. Before joining Eastern Bank, she worked at Santander Bank, where she served as the Head of Customer Experience and the Head of Marketing for the U.S. division.

Talks About
#FinancialServices #leadership #StrategicPlanning

Preferred Locations
#NorthAmerica

Speaking Engagements

Boston Fintech Week

Paid

Fintech is now embedded into all aspects of our lives. No longer merely a subsector of the financial services industry, fintech is an enabler for all other industries.

27-29 September 2022

Finance

CX BFSI USA Exchange

Paid

Welcome to the 10th annual CX Exchange for Banking, Financial Services and Insurance. A decade of CX innovation, digitization and enhanced experiences, all conjoining to what after two years of a global pandemic and economic uncertainty is becoming a new, defining era of Customer Excellence.

Brand loyalty is dead. The customer journey is dyi

10-11 October 2023

Marketing & Advertising

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Ashley Eknaian

Chief Digital Officer

Speaking Engagements

Boston Fintech Week

CX BFSI USA Exchange