About
Reviews
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Patient Experience Forum
24
Jul
-
26
Jul
2023
When
Westlake Village

USA
Where

For executives in hospitals and healthcare, the stakes have never been higher Modern patients expect more from providers than ever before. Companies that ignore those expectations do so at the risk of potentially existential peril, while those that succeed may gain patients for life.

Why Attend

Patient Experience Forum

Reimagine customer interactions, connect with CX leaders, and drive the creation of transformative customer experiences.

Grow

Delve into an extraordinary realm of knowledge as you learn from esteemed industry experts and visionary thought leaders in the domains of customer experience design, contact center management, and customer service excellence.

Experience

Participate in a seamless blend of active panel discussions and intimate breakout sessions. Network, share insights, and collaborate through interactive sessions, panel discussions, and networking events.

Be inspired

Hear from and interact with some of the most influential voices in the healthcare sector. Network with the community of customer experience professionals, contact center managers, and industry influencers.

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Speakers and Delegates
Industry Experts and Thought Leaders

Harry Saag
National Medical Director, Virtual Care
Ladawn Bradley
National Director of Patient Experience
Shawishi Haynes
Leader Revenue Cycle & Managed Care Operations
Maimah Karmo
President and CEO
Stephanie Wells
Director of Patient Experience
Carrie Davis
Vice President of Patient Experience Hanger Clinic
Karim Ghanem
Vice President Operations
Misa Hoang
Director - Enterprise Virtual Care Strategy & Product Development
Ishrag Khababa
Sr. Director Patient Experience and Administrative Services
Troy Shaffer
Vice President Operations
Casey Denby
VP of Sales
Ehab Goldstein
VP Global Sales Operations & Customer Experience

Sponsors and Exhibitors
Brand, Media and Promotional Partners

Qualtrics

Qualtrics Experience Management (XM) is the only software platform that helps brands continually assess the quality of their four core experiences—customers, employees, products, and brands.

Qualtrics Experience Management (XM) is the only software platform that helps brands continually assess the quality of their four core experiences—customers, employees, products, and brands.

Zenarate

Zenarate AI Coach helps leading brands develop confident top performing agents through Simulation Training Zenarate s AI Coach is used worldwide every day in over a dozen countries including the U S Canada Mexico Philippines India and Europe in 13 la

Zenarate AI Coach helps leading brands develop confident top performing agents through Simulation Training Zenarate s AI Coach is used worldwide every day in over a dozen countries including the U S Canada Mexico Philippines India and Europe in 13 la

Organizer

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