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Whether you’re tackling onboarding, churn mitigation, or renewals, rest assured, you’ll leave our two-day festival rejuvenated and ready to return to work to apply your findings and updated strategies.
Learn methods, tactics, and strategies to drive excellence in customer success.
Gather insights on customer retention, strategic value, and customer service metrics, and create a unified customer journey to improve customer experience from prospecting to renewal.
Participate in interactive sessions, keynotes, and discussions with CS leaders to effectively demonstrate the strategic value of CS and earn executive buy-in.
Network with CS leaders from renowned brands, including Microsoft, Google, Databricks, and more, to fight churn and deliver expert customer experiences.
Customer Success Collective is a global community where everyone from junior customer success managers, to chief customer officers can network, learn and grow.
I believe it's an excellent opportunity for CS leaders to network with peers.
The Acara team have decades of combined experience within the events space, having built, grown, and sold multiple successful event companies. We understand the common pain points that event marketers face, and we want to alleviate these.
GUIDEcx® is a client onboarding and implementation platform that keeps your clients at the center of every project by providing complete visibility into the work.
Today's learning management systems (LMS) are difficult to use. Built on old technologies, they forego user experience and lack up-to-date features like mobile access, which frustrates administrators and holds back learners.
Vitally helps B2B SaaS teams like Segment, Zapier, and Productboard to deeply understand their customers and empower every customer success manager to 10x their effectiveness through powerful assistive automation.
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A great community. Legit content. The kind of emails you actually look forward to.