Customer Contact Week Las Vegas
19
Jun
-
22
Jun
2023
When
Las Vegas

USA
Where

Customer Contact Week (CCW) 2023 is a globally recognized event series dedicated to customer contact and customer experience (CX). The event will take place in Las Vegas, NV, from June 19 to June 22, 2023, at the Caesars Forum. It is expected to bring together over 3,000 customer contact and CX leaders from around the world. Here are some key highlights of CCW 2023: Elevate Your Customer Strategy: Attend CCW 2023 to enhance your customer strategy with cutting-edge content, expert insights, and innovative solutions. The event aims to provide valuable knowledge and resources to help you deliver exceptional customer experiences. 25 Years of Connecting CX Industry Leaders: CCW is celebrating its 25th anniversary as a platform that connects CX industry leaders. It has evolved from Call Center Week into a premier event where groundbreaking solutions, innovative ideas, and best practices are shared among contact center and CX executives. CCW Expo: The CCW Expo is a central hub for customer contact innovation. Immerse yourself in the latest customer contact strategies, connect with top industry professionals, and explore the future of customer experience. The expo offers unparalleled opportunities to discover new technologies and solutions. If you're interested in attending CCW 2023, you can register now to secure your spot at the world's largest customer contact expo. The event promises to inspire and provide valuable networking and learning opportunities for professionals in the customer contact and CX space.

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Customer Contact Week

3.5/5
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Customer Contact Week (formerly Call Center Week) is the world's largest event for CX, Contact Center, Customer Service professionals. Upcoming events: Customer Contact Week | Las Vegas June 19 - 22, 2023 Caesars Forum, Las Vegas www.customercontactweek.

19 - 22 Jun 2023
In-Person

Ken CoynePosted 1 year ago

Global Ambassador

OpsTalent

3.5/5
Review Title

The event was very informative, and I enjoyed reconnecting with people working in the same space.

Speakers and Delegates
Industry Experts and Thought Leaders

Chief Customer Officer
Director, Contact Center
Sr. Director, Product Services
Chief Operating Officer
CX Technology Practice Leader
Content Analyst
Director, Credit Card Servicing
Senior Director, Customer Experience
Sr Director, Consumer Service
Director, Customer Care
Director of Call Center Operations
Director, Customer Experience

Sponsors and Exhibitors
Brand, Media and Promotional Partners

Amazon Web Services (AWS)

Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing.

Sprinklr

At Sprinklr, our mission is to enable every organization on the planet to make their customers happier.

NICE Ltd

NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data.

Genesys

Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries.

Five9

Five9 is an industry-leading provider of cloud contact center solutions, bringing the power of cloud innovation to more than 2,000 customers worldwide and facilitating billions of customer engagements annually.

LiveVox

LiveVox is a next-generation contact center platform that powers more than 14 billion interactions a year.

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