About
Reviews
Community
Consumer Returns
18
Oct
-
19
Oct
2022
When
Austin
USA
Where

With the past two years, total returns account for over $400 billion in lost sales for U.S. retailers.

Why Attend

Consumer Returns

Grow

Watch top retailers, brands, and remanufacturers drive revenue through improved post-purchase customer experience, reverse logistics optimization & more.

Experience

Experts from Adidas, Verizon and more will talk on optimizing processes and implementing advanced technologies to combat return fraud & counterfeit scams.

Be inspired

Listen to tracks and case studies on Maximizing recovery value by creating better evaluation processes for returned goods!

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Event

Worldwide Business Research (WBR)
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We run over 120 industry-leading, annual conferences worldwide, along with a full complement of content marketing services, and intimate networking events - all aimed at educating, supporting, and connecting the leadership of the world's core industries. Bringing together and connecting leaders to address and solve problems creates a ripple effect of progress, collaboration, and enrichment across each industry we touch.

20 plus Years of Transforming Business:

Founded in 1996, Worldwide Business Research launched with 12 events in its first year. There was a clear lack of highly focused, quality events aimed specifically at business leadership. We sought to fill that gap. Since then, we've been fortunate to collaborate with hundreds of companies - from Fortune 100 institutions to small, scrappy startups - to deliver tangible and lasting growth to over 100,000 business leaders. And they keep coming back.

Powered by Great People:

From Event Producers in Singapore, to Marketing Managers in London, Web Designers in New York, and Sales Directors in Toronto, we all share a passion for finding what our customers need most and delivering it to them in ways that surprise and delight. We accomplish all this by hiring and training the brightest, most driven people that we can find - people that can learn and grow along with the company for the long term.

18 - 19 Oct 2022
In-Person

Speakers and Delegates
Industry Experts and Thought Leaders

Jessie Richman
Transformation Lead, Head of PMO, Reverse Supply Chain Operations
Ken Burke
Supervisor
Kendra Welter
Director, Reverse Supply Chain
Matt Bergerson
Divisional Vice President, Commercial Performance and Strategy
Sanjeev Singh Sahni
Vice President Service Operations, Customer Experience & Success
Tom Gratiano
Director, Program Management Office and Reverse Logistics Enablement

Sponsors and Exhibitors
Brand, Media and Promotional Partners

Narvar

We're on a mission to simplify the everyday lives of consumers. We believe post-purchase is a critical phase of the customer journey.

We're on a mission to simplify the everyday lives of consumers. We believe post-purchase is a critical phase of the customer journey.

INMAR Solutions

INMAR Solutions is an advanced product development firm located in Southwest MI.

INMAR Solutions is an advanced product development firm located in Southwest MI.

Cycleon

Cycleon is the leading global, tech-enabled end-to-end returns management company.

Cycleon is the leading global, tech-enabled end-to-end returns management company.

DmTransportationManagement

DM is a more than just a transaction broker. We're a full service logistics management company that works with our clients to reduce costs and enhance service on all phases of their supply chain: inbound, outbound and drop ship.

DM is a more than just a transaction broker. We're a full service logistics management company that works with our clients to reduce costs and enhance service on all phases of their supply chain: inbound, outbound and drop ship.

Floorfound

It's the Same Story for Everyone: - Are your destroy rates high for returns? - Are your recovery rates lower than hoped? - Are you missing the resale opportunity? FloorFound is strategically positioned to provide the big/bulky eCommerce retailers e

It's the Same Story for Everyone: - Are your destroy rates high for returns? - Are your recovery rates lower than hoped? - Are you missing the resale opportunity? FloorFound is strategically positioned to provide the big/bulky eCommerce retailers e

LiquidityServices

Liquidity Services (NASDAQ: LQDT) operates the world's largest B2B e-commerce marketplace platform for surplus assets with over $8.5 Billion of completed transactions, more than 4 million buyers and 15,000 corporate and government sellers.

Liquidity Services (NASDAQ: LQDT) operates the world's largest B2B e-commerce marketplace platform for surplus assets with over $8.5 Billion of completed transactions, more than 4 million buyers and 15,000 corporate and government sellers.

Newmine

The Newmine team is like no other “ uniquely focused on optimizing retail commerce and returns reduction.

The Newmine team is like no other “ uniquely focused on optimizing retail commerce and returns reduction.

Onerailio

Headquartered in Orlando, Florida, OneRail is pioneering the rapid scale of last mile delivery for shippers, improving dependability, speed and service levels while lowering costs.

Headquartered in Orlando, Florida, OneRail is pioneering the rapid scale of last mile delivery for shippers, improving dependability, speed and service levels while lowering costs.

Organizer

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